Independence at the Doctor’s Office

By Justen Anderson, South Carolina H&V

I want to share a small but meaningful victory that I hope will inspire other families in the Deaf and Hard of Hearing (DHH) community. It’s a reminder that advocacy works—and that our children deserve access, respect, and independence.

My daughter is 13 and Deaf. For years, I’ve taken on the role of interpreter during her medical appointments. It felt easier; more convenient. But recently, someone from the Deaf community gave me a powerful piece of advice: Let her have her own interpreter. Not only is it her right, but it’s also a step toward building her independence, something I think about constantly as she grows older.

So, I decided to try something new. I contacted her doctor’s office ahead of her appointment and requested a professional interpreter. At first, the staff seemed unsure–not resistant–just unfamiliar with the process. I calmly explained that providing an interpreter is not optional; it’s a legal requirement under the Americans with Disabilities Act (ADA). (Some offices may need some help finding local agencies.)

Honestly, I didn’t expect much. I braced myself for pushback or silence. But to my surprise, they called back and said, “We’ve arranged an interpreter. Will you still be coming?” I was stunned—and thrilled.

When we arrived, the ASL interpreter was there, ready and waiting. My daughter was amazed. The appointment went smoothly, and for the first time, she was able to communicate directly with her doctor–no middle person, no barriers.

Why am I sharing this? Because I know how exhausting advocacy can feel. It’s easy to get discouraged. Please, don’t give up. Keep asking. Keep pushing. You’re not being difficult—you’re ensuring your child gets the access they deserve. It matters. In a few years, I will encourage my daughter to ask for her own interpreters. You’ve got this!   ~

H&V Communicator – Winter 2026